Orders generally ship the same day if placed by 3pm U.S. Eastern Time, and they ship the next business day if placed after 3pm U.S. Eastern Time. We do not ship on weekends and national holidays. *There will be additional days for order processing du
There will be a 2-business day extension to order processing time for the Black Friday/Cyber Monday rush from November 28 through December 5, excluding expedited orders.While there is no guarantee by carriers for delivery by or on a particular day, t
Yes. Our goal is to provide as many people as possible access to our products; in line with this vision, we ship worldwide. Unfortunately, there are a few countries around the globe that we do not ship to since either because of local government poli
Yes, we ship to the UK & European Union except for Spain and Austria due to their import regulations of health supplements.
The delivery time varies depending on the route/destination. It typically takes 2-5 business days for International Express shipments to arrive. International Standard shipments usually take between 6-14 business days. Note that this time range does
Duties and taxes are collected on imports and some exports by a country’s customs authorities. A good’s value will usually dictate the import duty, and the duties also can vary by product category. Depending on the context, an import duty may also be
Yes. We use Flavorcloud as our cross-border ecommerce service to make international shipping easy and friction-free. You pay duties and taxes at checkout when you place your order and choose DDP (delivery duties paid). This way, you not only see the
First, we want to let you know that most shipments make it through customs without delays if you chose DDP, as they are part of FlavorCloud's (our cross-border ecommerce service provider's) managed service network. That said, customs authorities revi
We stand behind our products and work to ensure our customers have a positive experience all around. In the event that you are dissatisfied with our products for any reason, we will refund your purchase, subject to compliance with these Terms of Sale
We take great care in making sure packages get shipped to our customers on time. However, once our products leave the fulfillment center they are in the care of third party carriers such as the United States Postal Service or UPS and we no longer hav